Privacy Policy

Last updated: January 2025

1. Introduction

My Garden Pool (DEMIL LLC) ("we", "our", or "us") operates Pool-IQ ("the Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

2. Information We Collect

We collect several different types of information for various purposes to provide and improve our Service to you:

  • Personal Data: Email address, name, and other information you provide when creating an account
  • Usage Data: Information about how you access and use the Service, including IP address, browser type, and pages visited
  • Pool Test Data: Images and readings from pool test strips that you upload to the Service
  • Payment Information: Processed securely through third-party payment processors (Stripe)

3. How We Use Your Information

We use the collected data for various purposes:

  • To provide and maintain our Service
  • To notify you about changes to our Service
  • To provide customer support
  • To analyze pool test strip readings and provide recommendations
  • To process payments and manage subscriptions
  • To detect, prevent and address technical issues

4. Data Storage and Security

Your data is stored securely using Supabase, a secure cloud database service. We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Third-Party Services

We use third-party services that may collect information used to identify you:

  • Supabase: Authentication and database services
  • Stripe: Payment processing
  • OpenAI: AI-powered analysis of pool test readings
  • Vercel: Hosting and analytics

6. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

7. Your Rights

You have the right to:

  • Access and receive a copy of your personal data
  • Rectify inaccurate personal data
  • Request deletion of your personal data
  • Object to processing of your personal data
  • Request restriction of processing your personal data
  • Data portability

8. Children's Privacy

Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us through our website at mygardenpool.com.